Accessibility

Our Commitment

RiseONRx is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

• Semantic HTML for proper document structure
• Sufficient colour contrast ratios throughout the interface
• Keyboard navigation support for all interactive elements
• Descriptive alt text for images
• ARIA labels where appropriate
• Skip-to-content link for screen reader users
• Responsive design that works across devices and zoom levels

Accessibility Standards We Work To

RiseONRx is operated from Ontario, where the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (Ontario Regulation 191/11) require websites to meet WCAG 2.0 Level AA. We apply that standard to this site for every patient, wherever you live in Canada, and we also work to the accessibility principles set out in the federal Accessible Canada Act.

Accessibility requirements differ between provinces and territories. If an accessibility requirement where you live is not met by this site, please tell us using the contact details below and we will address it.

Known Limitations

Accessibility is not a finished state. Some content — particularly older pages, documents supplied to us by third parties, and any embedded third-party service — may not yet meet every criterion we aim for. We fix what we find, and we would rather hear about a barrier than assume there are none.

Getting Information Another Way

If something on this site is not accessible to you, ask us and we will provide the information or complete the step with you another way, at no extra cost. Tell us the format that works for you and we will do our best to accommodate it.

Feedback

We welcome your feedback on the accessibility of RiseONRx. If you encounter accessibility barriers or have suggestions for improvement, please contact us. Telling us the page address, the device or browser you were using, any assistive technology involved, and what you were trying to do helps us fix it faster.